Shipping policy

Shipping Policy

Thank you for visiting and shopping at Narmae. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time: All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates: Shipping charges for your order will be calculated and displayed at checkout.

Delivery delays can occasionally occur due to unforeseen circumstances.

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Narmae is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Narmae is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside India. We are working on expanding our shipping capabilities and will update this policy once international shipping becomes available.

Returns

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.

Questions

If you have any questions concerning our shipping policy, please contact us at:

Email: support@narmae.com Phone: +91 8078617420